Jennifer B. encountered complications following a flu shot leading to nerve pain, resulting in admission to the Intensive Care Unit (ICU). She underwent intubation and eventually required a tracheotomy due to the impact on her nervous system. Jennifer, an occupational therapist and manual lymphatic drainage (MLD) therapist, was familiar with various pain relieving treatment methods. Before transferring to a rehabilitation hospital, she requested her husband to purchase a Neuroglide device, having previously found it beneficial on many of her patients in her clinic.